FaxBack – IP Fax Server ( NET SatisFAXtion)
Fax Solution for Enterprise



NET SatisFAXtion
Small Business Edition ( up to 4 channels)
Enterprise Edition ( Up to 120 fax channels , HA supported)
Carrier & Provider Edition ( Up to 672 fax Channels)

Leverage the unique benefits of a “VoIP Fax Server”… even if you don’t have VoIP deployed. Complete fax server functionality in a flexible and easy-to-use package that connects to your existing environment. Support  unlimited users on any version.

  1. Fully integrated with Microsoft Exchange or any other POP3/SMTP Mail
  2. Fax Machine integration
  3. Send with Microsoft Fax or any email program
  4. Receive fax as TIF or PDF format
  5. Support T.38 with any VoIP gateway or SIP trunks




 Benefit Highlights

  • Complete Fax Server – The NET SatisFAXtion Small Business Bundle gives you everything you need, all in one easy solution
  • Easy Installation – Quickly be up and sending or receiving your first fax with virtually no hassle
  • VoIP Based – Easily connects to any VoIP system supporting SIP T.38 including VoIP providers
  • Direct to Desktop Routing – Give all users their own fax number. Delivers inbound faxes right to users inboxes with DID fax routing
  • Virtualization – Save time and money on your system infrastructure
  • Outlook Extensions – Address book integration and real-time status with short-cuts and easy fax viewing right in Microsoft Outlook
  • Office Integration – Easily send faxes from Word and Excel with quick menu short-cuts built right in
  • Email Integration – Connect to your mail server or hosted mail services with native Microsoft Exchange connections
  • Print to Fax – Convert documents to a fax image right on your workstation, even from multiple document sources with easy collating
  • Upgrade Path – Easily grow the fax server as your needs change
  • Microsoft Fax – Use Microsoft’s “Windows Fax and Scan” fax client as an alternative to your email client
  • Fax Machine Integration – Connect the fax machine to the fax server for image archiving and email notifications
  • Inbound DID Fax Routing – Utilize DID fax routing via DTMF on compatible VoIP and phone systems
  • Phone Systems – Integrates with popular IP-PBX and VoIP hardware vendors like AudoCodes and Epygi
  • Telephony – Connect directly through your phone system or over the Internet to VoIP providers with SIP T.38 or HTTPS
  • Scalable – Easily add extra fax ports in a snap to expand usage
  • Fax Broadcast – Simple fax broadcasting for your users
  • Reporting Application – Simple report tool and Microsoft Excel import
  • Cover Pages – RTF cover sheet templates managed in Word
  • Received Fax Format – PDF or TIFF for inbound fax documents formats
  • Simple Notifications – Lets you know what to do about failed faxes
  • Dialing Rules – Make it easy to dial from your location and easily block high cost or international destinations as neeed
  • Management – Easy user account creation allows you to be online fast
  • Technical Support – Caring customer support that is affordable with professional services helps keep you on track
  • Cost and ROI – Eliminate the need for expensive dedicated fax hardware with either a low cost media gateway or VoIP provider connections
  • Launch Pad – Easy web access for all client tools and MSI installs
  • Real-time Status – Preserves the fax machine experience of real-time
  • Reliability – Never worry about the reliability of your fax platform
  • Flexible – It changes as your needs change

Hardware and Software Requirements

SME & Enterprise Edition

NET SatisFAXtion Fax Server Requirements
CPU: 2.0 GHz or faster Intel or AMD processor.
CPU Cores: 1 / 2* recommanded
RAM: 2 /4* GB RAM or greater.
Available Disk: 60 GB minimum space for software and data files.
Compatible with VMWare ESX and ESXi, and Microsoft Hyper-V.

Operating System: 32-bit or 64-bit Microsoft Windows operating system.
Windows Server 2012 R2 (all editions, releases and service packs)
Windows Server 2008 and 2008 R2 (all editions, releases and service packs)
Windows Server 2003 (all editions, releases and service packs)
Windows XP Professional SP2 and SP3   (SME Only)
Windows 8   (SME Only)
Windows 7 (NET SatisFAXtion 8.7 and newer) (SME Only)

Windows SBS 2003 – 2011 (NET SatisFAXtion 8.7 and newer)
Note: Windows 2000 is not a supported operating system for the NET SatisFAXtion server.
Citrix and Terminal Server: Do not attempt to install NET SatisFAXtion on a Citrix Server or Terminal Server.
Prerequisite Software: The following are installed automatically by the NET SatisFAXtion installer if it is missing:
Microsoft SQL Server 2005 or 2008 Express Edition
Microsoft .NET Framework 3.5 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 2¹
Microsoft .NET Framework 2.0 Service Pack 2¹
Windows Installer 3.1²
¹ Windows 2008 has Microsoft .NET Framework 2.0 SP2 and 3.0 SP2 installed by default. They are not visible in the Add/Remove Programs list.
² Windows 2003 and newer have Windows Installer 3.1 installed by default. It is not visible in the Add/Remove Programs list.


These are the hardware fax boards that work with NET SatisFAXtion. And also support AudioCode, NET Quintum VoIP Gateway , and  SIP trunks from your ISP or Telco.

These devices will only work on 32-bit operating systems with the exception of *Brooktrout TR1034 cards using NET SatisFAXtion software. (Supported on Windows XP, 2003 Server, 2008 server, not supported on Windows 7, Windows 8, Windows Server 2012)
Dialogic Inc.
Formerly Cantata Technology, Brooktrout Technology, Eicon Networks.
TruFax Series Analog Fax Boards
TruFax 100:uPCI 1-port loop start fax board, uPCI
TruFax 200: uPCI 2-port loop start fax board, uPCI
RoHS compliant (lead-free) models supported by NET SatisFAXtion 8.1 and higher

TR114 Series Analog Fax Boards
TR114+uP2L:2-port loop start fax board, uPCI
TR114+uP2C:2-port fax board with 1 DID, 1 loop start uPCI *
TR114+uP2D:2-port DID fax board, uPCI *
TR114+uP4L:4-port loop start fax board, uPCI
TR114+uP4C:4-port fax board with 2 DID, 2 loop start, uPCI *
TR114+uP4D: 4-port DID fax board, uPCI*
*Requires Tellabs 8012 -48vdc power supply for up to 6 DID trunks

TR1034 Series Analog Fax Boards (Supports 64 bit)
TR1034+P2-2L:2-port analog fax board, uPCI
TR1034+uP2C:2-port fax board with 1 DID, 1 loop start, uPCI
TR1034+uP2D:2-port DID fax board, uPCI
TR1034+P4-4L:4-port analog fax board, uPCI
TR1034+uP4C:4-port fax board with 2 DID, 2 loop start, uPCI
TR1034+uP4D:4-port DID fax board, uPCI
TR1034+P8-8L: 8-port analog fax board, uPCI
RoHS compliant (lead-free) models supported by NET SatisFAXtion 8.1 and higher

TR1034 Series Digital Fax Boards (Supports 64 bit)
TR1034+P4H-T1:4-port v.34 Fax board with on-board T1/PRI interface, uPCI
TR1034+P8H-T1:8-port v.34 Fax board with on-board T1/PRI interface, uPCI
TR1034+P16H-T1:16-port v.34 Fax board with on-board T1/PRI interface, uPCI
TR1034+P24H-T1: 24-port v.34 Fax board with on-board T1/PRI interface, uPCI
RoHS compliant (lead-free) models supported by NET SatisFAXtion 8.1 and higher

Diva Server PRI/T1 Series Digital Fax Boards
Formerly Eicon Networks
Diva Server PRI/E1/T1-24:24-port v.34 Fax board with on-board T1/PRI interface, full length uPCI card
Diva Server PRI/E1/T1-8: 8-port v.34 Fax board with on-board T1/PRI interface, full length uPCI card

Mainpine, Ltd.
Rockforce Series Analog Fax Boards
Rockforce DUO+Analog PCI Card
Rockforce QUATRO+Analog PCI Card
Rockforce OCTO+ Analog PCI Card

IQ Express Analog Fax Boards
IQ Express:2 Port Analog PCIe Card
IQ Express:2 Port Analog PCIe Card
IQ Express: 2 Port Analog PCIe Card

Other Class 1 / Class 2 Fax Modems
Most Class 1 and Class 2.0 modems should work provided they are fully Class 1 or Class 2.0 compliant. USB modems are known to not work, and may bluescreen the server due to the modem not supporting the complete Class 1 command set (STOP END_OF_NT_EVALUATION_PERIOD).

*Excludes TruFax, not supported on Windows 7/8